Application Support Manager
MaxValWhitefield, BangalorePosted 3 months agoA free account shows the apply link for every role and matches you to the ones that fit your resume.
About the role
MaxVal's application support team maintains and enhances software applications, including Salesforce systems. The manager will lead support staff, oversee incidents and service performance, and coordinate application maintenance and improvements.
What you'll do
- Lead and manage the application support team
- Oversee resolution of application incidents and problems
- Monitor service levels and report on performance
- Coordinate application maintenance, upgrades, and patches
- Improve support processes and manage escalations
Skills
Must have
- Salesforce
- Salesforce administration
- Salesforce customization
- Salesforce integration
- Data migration
- Data governance
- Salesforce security
- Reporting and analytics
- Application support
- Incident management
Tools
- Mulesoft
- Data loader
- Process builder
- Workflow rules
- Lightning app builder
Who it's for
- Experience
- 5+ years
About MaxVal
MaxVal has 5 open roles in Bangalore, at Nalapad Brigade Centre. See every MaxVal role.
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