Assistant Manager - Operations - Instawork Robotics Labs
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About the role
Instawork Robotics gathers real-world task data for robotics labs to train foundation models. The Assistant Manager will lead field operations teams, manage customer accounts, and ensure reliable, high-quality data collection.
What you'll do
- Hire, onboard, train, and manage operations team members
- Oversee daily field data collection workflows and track operational KPIs
- Develop and improve SOPs, training programs, and operational processes
- Manage enterprise customer relationships and provide operational updates
- Coordinate equipment, inventory, and operational readiness across teams
Skills
Must have
- Operations management
- Team management
- Hiring
- Onboarding
- Training program development
- Process improvement
- Sop development
- KPI tracking
- Enterprise account management
- Customer success
Nice to have
- Quality assurance
- B2B SAAS
- Data operations
- Workflow management
Tools
- Chatgpt
Who it's for
- Experience
- 5+ years
- Domain
- robotics data operations
About Instawork
Instawork has 23 open roles in Bangalore, at Kabra Excelsior. See every Instawork role.
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