Associate Principal Technical Support Engineer
SaviyntMahadevapura, BangalorePosted 4 months agoA free account shows the apply link for every role and matches you to the ones that fit your resume.
About the role
Saviynt provides an AI-powered identity platform that governs access to organizational applications, data and business processes. You will troubleshoot and support cloud services, automate incident prevention, and monitor service health against SLAs.
What you'll do
- Troubleshoot break-fix issues and drive them to resolution
- Automate detection and prevention of SLA breaches and outages
- Configure monitoring platforms and actionable alerts
- Provide Level 4 support for the system within service levels
- Manage incident, service request, change and problem processes
- Report on cloud platform health and automation effectiveness
Skills
Must have
- Cloud platforms
- Kubernetes
- SQL
- Shell scripting
- JavaScript
- Python
- Groovy
- Application performance monitoring
- Site reliability engineering
- Incident management
Nice to have
- Identity and access management
- Identity governance and administration
- Ssl certificates
- Single sign-on
- Java
Who it's for
- Education
- Bachelor's degree
- Experience
- 10+ years
- Domain
- identity security
About Saviynt
Saviynt has 15 open roles in Bangalore, at Bagmane World Technology Centre, Amber Building, 7th-9th floor. See every Saviynt role.
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