Cloud Engineer - 8+yrs - Cloud-native SaaS applications, Java, Python, Kafka/Flink/Spark/Ice berg

Cisco Webex Contact Center provides customer experience and contact center technology. You will build and guide AI-ready data platform capabilities, pipelines, and services for real-time analytics and machine learning.

• Design and operate AI-ready data platform components
• Build data pipelines and feature engineering frameworks
• Develop feature stores, retrieval systems, and model-serving infrastructure
• Create APIs exposing AI-ready data to platform capabilities
• Optimize streaming and batch systems for latency and reliability
• Mentor engineers and contribute to architecture reviews

Education

Engineering degree

Degree

computer science, engineering, artificial intelligence, machine learning

Experience

8+ years

Domain

enterprise saas contact center

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