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CRM & Retention Marketing Manager

ZanskarAshok Nagar, BangalorePosted 2 months ago
  • Mid level
  • Hybrid
  • Full time
  • 4 to 7 years
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About the role

Nubra is a SEBI-registered trading platform for active traders and investors. You will build automated customer lifecycle campaigns and optimize activation, retention, and customer lifetime value.

What you'll do

  • Own the customer lifecycle from onboarding and KYC through reactivation
  • Build and optimize automated journeys across email, push, WhatsApp, SMS, and in-app messaging
  • Develop campaigns to improve activation, retention, and engagement
  • Manage customer segmentation, messaging strategy, cadence, and channel mix
  • Run A/B tests and analyze cohort and funnel performance
  • Define lifecycle KPIs and share insights with the VP of Marketing and Growth

Skills

Must have

  • CRM marketing
  • Lifecycle marketing
  • Retention marketing
  • Lifecycle automation
  • Customer segmentation
  • Campaign orchestration
  • Retention programs
  • Activation programs
  • Cohort analysis
  • Funnel optimization

Nice to have

Tools

  • Webengage
  • Moengage
  • Clevertap
  • Braze
  • Whatsapp
  • Sms
  • Ga4
  • Mixpanel
  • Amplitude

Who it's for

Experience
4 to 7 years
Domain
fintech trading

About Zanskar

Zanskar has 9 open roles in Bangalore, at Raheja Point. See every Zanskar role.

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