Customer Support Executive
EloeloHSR Layout, BangalorePosted 2 months agoA free account shows the apply link for every role and matches you to the ones that fit your resume.
About the role
Eloelo Group builds consumer content and learning products, including micro-drama and micro-learning apps. The Customer Support Executive will respond to customer queries, resolve complaints, and escalate complex issues.
What you'll do
- Handle customer queries across calls, chats, emails, and support tickets
- Resolve complaints within defined turnaround times
- Escalate complex issues to internal teams
- Record customer interactions and resolutions accurately
- Follow up with customers and coordinate issue resolution
Skills
Must have
- Customer support
- Complaint resolution
- Issue escalation
Who it's for
- Education
- Any graduate
- Experience
- 1 to 4 years
- Domain
- consumer technology
About Eloelo
Eloelo has 20 open roles in Bangalore, at Eloelo (Greenhorn Wellness) HQ. See every Eloelo role.
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