Customer Support Representative
nVentBangalorePosted a month agoA free account shows the apply link for every role and matches you to the ones that fit your resume.
About the role
nVent designs, manufactures, and services electrical connection and protection solutions. This representative manages customer quotations and orders, resolves inquiries and discrepancies, and coordinates with internal teams on delivery and cash collection.
What you'll do
- Prepare customer quotations and process orders accurately
- Coordinate cash collection activities with Finance and Sales
- Investigate customer claims, discrepancies, and material return requests
- Coordinate backorders and shipping dates with Planning and Manufacturing
- Respond to customer inquiries using Salesforce
- Analyze KPI shortfalls and improve customer service procedures
Skills
Must have
- Order management
- Order entry
- Price quotation
- Customer support
- Cash collection
- Claims resolution
Nice to have
- Digital initiatives
- ERP software
Tools
- Microsoft office
- Excel
- Salesforce
- SAP
- Infor
Who it's for
- Education
- Bachelor's degree
- Experience
- 3 to 5 years
- Domain
- electrical solutions
About nVent
nVent has 36 open roles in Bangalore, at nVent Bangalore plant (Bidadi). See every nVent role.
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