Customer Support Specialist
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About the role
Tohands provides customer experience services. This specialist will onboard customers, handle queries across calls, chats and emails, and resolve issues to support satisfaction and retention.
What you'll do
- Onboard customers
- Handle customer queries by calls, chats and emails
- Resolve customer issues promptly
- Maintain records of customer interactions
- Coordinate with internal teams to resolve issues
- Support customer satisfaction and retention
Skills
Must have
- Customer support
- Customer onboarding
Nice to have
- High-volume customer support
Who it's for
- Experience
- 1 to 3 years
About Tohands
Tohands has 4 open roles in Bangalore, at Tohands, Koramangala 8th Block. See every Tohands role.
More at Tohands
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