First-Line Networking and IoT Engineer
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About the role
Teltonika Networks develops industrial and enterprise connectivity equipment for networking and IoT applications. You will support business customers with product questions, troubleshooting, configuration, and basic network issues, escalating complex cases to engineers.
What you'll do
- Provide technical support to business customers by phone and through written channels
- Troubleshoot product, configuration, integration, and basic network issues
- Advise customers and sales representatives on product use and integration
- Respond to helpdesk tickets within required response times
- Escalate complex cases with troubleshooting details to networking and IoT engineers
Skills
Who it's for
- Education
- Engineering degree
- Degree
- networking
- Languages
- english
- Domain
- industrial networking iot
About Teltonika
Teltonika has 2 open roles in Bangalore, at Teltonika India, Janardhan Towers. See every Teltonika role.
More at Teltonika
Mid level · On-site · 3 to 4 years
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