Head of Service Management

Cigna Healthcare provides health services and supports customers through the healthcare system. The role leads International Health technology service management, operational readiness, and production support governance.

• Lead the service management function and establish governance and operating routines
• Manage and develop specialists across service performance, problem management, and change enablement
• Set readiness standards for transitioning services into production support
• Coordinate service readiness and improvements with technology and business teams
• Review service performance, problems, and changes to drive improvements
• Maintain the service management improvement roadmap

Domain

healthcare insurance

Cigna has 42 open roles in Bangalore, at Cigna Health Solutions India (CHSI). See every Cigna role.