Technical Support Analyst - Cigna Healthcare

Cigna International Health uses Salesforce applications across its health insurance operations. The Technical Support Analyst administers Salesforce, maintains user access and data, and investigates production incidents and support requests.

• Administer Salesforce users, permissions, and declarative configurations
• Maintain Salesforce records, imports, exports, reports, and dashboards
• Investigate incidents and support requests through ServiceNow
• Validate changes and document approvals, testing, and outcomes
• Create support documentation and identify safe automation opportunities

Experience

3+ years

Domain

health insurance

Cigna has 42 open roles in Bangalore, at Cigna Health Solutions India (CHSI). See every Cigna role.