IT Support Engineer III
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About the role
Amtech provides enterprise software for packaging, printing, and manufacturing businesses. You will support Bengaluru office technology and operate and improve endpoint, identity, network, and infrastructure services.
What you'll do
- Provide in-person IT support for the Bengaluru office
- Manage incidents, requests, changes, and global team handoffs
- Administer endpoint deployments and device lifecycle processes
- Operate and improve identity, network, and hybrid infrastructure services
- Maintain infrastructure monitoring and execute upgrades and migrations
- Develop automation, runbooks, and corrective actions to improve reliability
Skills
Must have
- Windows administration
- Microsoft 365
- Microsoft entra id
- Microsoft intune
- Endpoint management
- Network troubleshooting
- Incident management
- Change management
- Problem management
Nice to have
- Macos device management
- AWS
- Hybrid infrastructure
- Zero trust
- Conditional access
- Monitoring and observability
Tools
- Autopilot
- Jamf
- Datadog
- Grafana
- Splunk
- New relic
Who it's for
- Experience
- 5+ years
- Domain
- enterprise software manufacturing
About Amtech Software
Amtech Software has 14 open roles in Bangalore, at Amtech Software India Pvt Ltd, Embassy Manyata. See every Amtech Software role.
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