LEAD-Customer Delivery
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About the role
Zinier provides technology for frontline workers, including field service and asset management solutions. The Customer Delivery Lead will direct enterprise implementation projects from kickoff through go-live, managing plans, teams, risks, and customer outcomes.
What you'll do
- Lead project definition, discovery, planning, execution, and launch
- Manage project scope, quality, schedules, costs, and change control
- Build release plans and track dependencies, risks, and mitigations
- Report project milestones and risks to stakeholders
- Coach project teams and resolve blockers or conflicts
- Improve delivery processes with automation, metrics, and scalable frameworks
Skills
Must have
- Software professional services project management
- Enterprise software implementation
- Client services
- Solution delivery
- Waterfall
- Agile
- Project planning
- Risk management
- Change control
- Technical integrations
Nice to have
- Pmi certification
- AI
- Intelligent automation
- Data-driven insights
Tools
- Jira
- Confluence
Who it's for
- Education
- Bachelor's degree
- Experience
- 9+ years
- Domain
- b2b saas field service management
About Zinier
Zinier has 12 open roles in Bangalore, at Zinier Technologies Pvt Ltd. See every Zinier role.
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