Lead Customer Program Manager
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About the role
MISUMI Americas provides configurable and custom manufacturing solutions through a digital manufacturing platform. You will lead Customer Program Managers overseeing customer programs, relationships, and operational delivery.
What you'll do
- Manage and develop a team of Customer Program Managers
- Set standards for program planning, communication, risk, and execution
- Oversee program portfolio health, delivery risks, and escalations
- Lead customer conversations for strategic or at-risk accounts
- Coordinate with Sales, Supply Chain, Operations, and Quality teams
- Identify recurring operational issues and address root causes
Skills
Must have
- People management
- Customer success
- Program management
- Project management
- Manufacturing
- Supply chain management
- Risk management
- Change management
- Account management
- Performance metrics
Who it's for
- Languages
- english
- Domain
- custom manufacturing
About Fictiv
Fictiv has 22 open roles in Bangalore, at Brigade Rubix, G-01 A, B & C. See every Fictiv role.
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