Lead Technical Support Engineer
NetradyneBangalorePosted 2 months agoA free account shows the apply link for every role and matches you to the ones that fit your resume.
About the role
Netradyne provides computer vision and edge computing solutions for fleet safety and connected vehicles. You will troubleshoot customer hardware and software issues, investigate root causes, and coordinate resolutions with internal teams.
What you'll do
- Troubleshoot customer issues by phone, chat, and remote tools
- Perform root cause analysis and recommend corrective actions
- Coordinate technical issue resolution with engineering, QA, and product teams
- Handle incident escalations and support rotations
- Document cases and follow up with customers
Skills
Nice to have
- Docker
- Kubernetes
- Microservices
- Python
- Shell
- Java
- Network protocols
- System troubleshooting
Tools
Who it's for
- Education
- Engineering degree
- Degree
- technology-related field
- Experience
- 6 to 8 years
- Languages
- english
- Domain
- fleet safety technology
About Netradyne
Netradyne has 17 open roles in Bangalore, at Netradyne Bengaluru R&D office. See every Netradyne role.
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