Manager I

Concentrix provides technology-enabled business services focused on customer engagement and business performance. This manager oversees training and quality teams, develops staff, monitors performance, and drives process improvements.

• Select, train, develop, and manage training staff
• Oversee new-hire, continuing education, and program-specific training
• Plan training resources and measure program effectiveness
• Supervise quality work groups across programs and sites
• Monitor performance metrics and coordinate improvement plans
• Oversee support-process audits and recommend changes

Education

Any graduate

Experience

8+ years

Domain

business services

Concentrix has 22 open roles in Bangalore, at Concentrix Ecospace Bellandur. See every Concentrix role.