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Manager - Learning & Development (Frontline Capability Development)

SwiggyWhitefield, BangalorePosted a month ago
  • Mid level
  • Full time
  • 4 to 7 years
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About the role

Swiggy Instamart provides grocery delivery across India. This person will design and deliver sales and operations training, onboarding bootcamps, and ongoing capability programs.

What you'll do

  • Design and deliver onboarding bootcamps for sales and operations hires
  • Create role-specific onboarding journeys and on-the-job training plans
  • Run refresher sessions, workshops, assessments, and sales simulations
  • Coach frontline teams and train internal coaches and mentors
  • Track training effectiveness and share performance dashboards
  • Align learning programs with Sales and Operations leaders

Skills

Must have

  • Sales training
  • Capability building
  • Onboarding program design
  • On-the-job training
  • Facilitation
  • Coaching
  • Training content development
  • B2B sales

Nice to have

  • Food and beverage sales
  • Hospitality sales
  • Consumer internet sales

Who it's for

Education
Bachelor's degree
Degree
business, human resources
Experience
4 to 7 years
Domain
quick commerce

About Swiggy

Swiggy has 42 open roles in Bangalore, at Sumadhura Capitol Towers, Tower 1, 3rd-6th Floor. See every Swiggy role.

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