MS Technical Specialist ( Wireless)
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About the role
NTT DATA provides managed technology services and enterprise networking support for clients. You will resolve complex network incidents, maintain client infrastructure, and coach junior team members while improving service processes.
What you'll do
- Resolve complex network incidents and support calls
- Identify root causes and implement solutions for recurring problems
- Monitor client infrastructure and respond to alerts
- Create knowledge articles and train junior team members
- Coordinate issue escalation with third-party vendors
- Provide inputs to automation teams to reduce manual work
Skills
Must have
- Network troubleshooting
- Routing protocols
- Bgp
- Ospf
- Eigrp
- Network address translation
- Enterprise network architecture
- VPN
- Firewalls
- Switching
Tools
- Pulse secure
- Juniper
- Palo alto
- Fortinet
- Cisco nexus
- Cisco routers
- Cisco acs
- Cisco ise
- Meraki
Who it's for
- Education
- Engineering degree
- Degree
- it, computing
- Domain
- networking managed services
About NTT DATA (NTT Ltd)
NTT DATA (NTT Ltd) has 39 open roles in Bangalore, at NTT DATA Global Village Tech Park. See every NTT DATA (NTT Ltd) role.
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