Technical Specialist
A free account shows the apply link for every role and matches you to the ones that fit your resume.
About the role
NTT DATA provides technology and business services, including enterprise connectivity and infrastructure services. This engineer remotely diagnoses and resolves client networking incidents while maintaining service levels and support records.
What you'll do
- Diagnose and resolve client networking incidents remotely
- Prioritize, investigate, and escalate incidents through resolution
- Monitor service delivery against service level agreements
- Maintain accurate configuration records and incident documentation
- Coordinate with clients, vendors, carriers, and colleagues on resolution
Skills
Must have
- Networking
- Routing
- Switching
- Wireless
- Network troubleshooting
- Technical support
- Incident diagnosis
Tools
- Cisco
- Juniper
- Aruba
- Riverbed
- F5
Who it's for
- Education
- Engineering degree
- Degree
- information technology, computing
- Domain
- enterprise networking
About NTT DATA (NTT Ltd)
NTT DATA (NTT Ltd) has 39 open roles in Bangalore, at NTT DATA Global Village Tech Park. See every NTT DATA (NTT Ltd) role.
More at NTT DATA (NTT Ltd)
Lead or staff · Hybrid
Senior · Hybrid
Entry level · On-site · Fresher friendly
Lead or staff · Hybrid
Manager · Hybrid
Entry level · Hybrid · 0 to 1 years · Fresher friendly
Lead or staff · 8 to 10 years
Senior
Similar roles
All customer support jobs
Hewlett Packard Enterprise · Mid level · Hybrid · 2+ years
Thermo Fisher Scientific · Lead or staff · On-site · 8+ years
Teleperformance · Entry level · On-site · Fresher friendly
Teachmint · Internship · On-site · 0 to 1 years · Fresher friendly