MS Network engineer

NTT DATA provides technology and managed services to clients, including IT infrastructure support. This engineer monitors client networks, resolves first-line incidents and requests, and performs maintenance while escalating issues as needed.

• Monitor client infrastructure and identify errors
• Investigate and resolve first-line incidents and service requests
• Perform patching and configuration changes
• Escalate unresolved issues and support shift handovers
• Identify opportunities to automate request fulfilment and improve processes
• Update knowledge articles and support disaster recovery activities

Education

Engineering degree

Degree

information technology, computing

Experience

0 to 1 years

Domain

it services

NTT DATA (NTT Ltd) has 39 open roles in Bangalore, at NTT DATA Global Village Tech Park. See every NTT DATA (NTT Ltd) role.