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Senior CS Enablement Program Manager

ZscalerOuter Ring Road, BangalorePosted 2 months ago
  • Senior
  • Hybrid
  • Full time
  • 7+ years
  • Evening shift
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About the role

Zscaler provides a cloud security platform that protects customers from cyberattacks and data loss. You will own enablement roadmaps and deliver learning programs for a Customer Success audience, linking initiatives to business outcomes.

What you'll do

  • Own an enablement roadmap aligned with the assigned Customer Success function's priorities
  • Run stakeholder syncs and maintain relationships to keep roadmaps aligned
  • Build business cases for enablement initiatives
  • Coordinate onboarding and learning programs across functional teams
  • Report how programs contribute to at least two business outcomes

Skills

Must have

Nice to have

  • Professional services workflows
  • Technical services management workflows
  • Customer support workflows
  • Enablement measurement

Who it's for

Experience
7+ years
Domain
cybersecurity

About Zscaler

Zscaler has 34 open roles in Bangalore, at Bagmane Constellation Business Park, Orion Building. See every Zscaler role.

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