Senior CS Enablement Program Manager
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About the role
Zscaler provides a cloud security platform that protects customers from cyberattacks and data loss. You will own enablement roadmaps and deliver learning programs for a Customer Success audience, linking initiatives to business outcomes.
What you'll do
- Own an enablement roadmap aligned with the assigned Customer Success function's priorities
- Run stakeholder syncs and maintain relationships to keep roadmaps aligned
- Build business cases for enablement initiatives
- Coordinate onboarding and learning programs across functional teams
- Report how programs contribute to at least two business outcomes
Skills
Must have
- Program management
- Enablement
- Stakeholder relationship management
- Business case development
- Program prioritization
- AI tools
Nice to have
- Professional services workflows
- Technical services management workflows
- Customer support workflows
- Enablement measurement
Who it's for
- Experience
- 7+ years
- Domain
- cybersecurity
About Zscaler
Zscaler has 34 open roles in Bangalore, at Bagmane Constellation Business Park, Orion Building. See every Zscaler role.
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