Technical Success Manager-AMS
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About the role
Zscaler provides a cloud security platform that protects customers from cyberattacks and data loss. The Technical Success Manager aligns customer goals with Zscaler solutions, supports adoption, mitigates risks, and coordinates with internal teams.
What you'll do
- Understand customer goals, challenges, and technical needs
- Conduct customer reviews and identify growth opportunities
- Recommend proactive actions and mitigate customer risks
- Contribute implementation best practices to knowledge bases
- Collaborate with Sales, Support, and Product teams
Skills
Must have
- Account management
- Network troubleshooting
- Networking protocols
- Product implementation
- Customer success
Tools
- Ping
- Traceroute
- Mtr
Who it's for
- Experience
- 5+ years
- Domain
- cybersecurity
About Zscaler
Zscaler has 34 open roles in Bangalore, at Bagmane Constellation Business Park, Orion Building. See every Zscaler role.
More at Zscaler
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