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Senior Site Reliability Engineer — Voice AI Platform

Skit.aiIndiranagar, BangalorePosted 3 months ago
  • Senior
  • Full time
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About the role

Skit.ai provides a conversational AI platform that automates enterprise collection conversations across channels. The Senior Site Reliability Engineer will improve the platform’s reliability, latency, capacity, observability, and incident response across its real-time voice and multi-cloud systems.

What you'll do

  • Define availability and latency SLOs and manage error budgets
  • Maintain metrics, tracing, logging, dashboards, and actionable alerts
  • Keep SIP signaling and RTP media reliable at scale
  • Plan capacity, pre-warm resources, and tune autoscaling for campaign peaks
  • Lead incident response and create blameless postmortems
  • Design multi-cloud redundancy, failover, and disaster recovery

Skills

Nice to have

  • Sip
  • Rtp
  • GPU infrastructure reliability
  • Load testing
  • Chaos engineering
  • PostgreSQL

Tools

Who it's for

Domain
conversational ai

About Skit.ai

Skit.ai has 8 open roles in Bangalore, at Skit.ai Bangalore, Kothari Adonis. See every Skit.ai role.

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