Senior Software Engineer - Voice AI
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About the role
ClickPost provides post-purchase logistics intelligence, including shipment tracking, returns, and AI-driven delivery support. You will build and scale its centralized Voice AI platform, integrating real-time conversational systems across channels.
What you'll do
- Build and scale the centralized Voice AI platform
- Develop backend services for real-time voice conversations
- Integrate LLMs, speech technologies, and telephony systems
- Create reusable infrastructure for prompts, workflows, and tools
- Develop conversation quality monitoring, analytics, testing, and evaluation systems
- Optimize latency, reliability, cost, and conversation quality
Skills
Must have
- Backend development
- Voice AI
- LLMs
- Speech-to-text
- Text-to-speech
- Real-time communication
- Microservices
- Event-driven systems
- Distributed systems
Tools
- Pipecat
Who it's for
- Experience
- 3 to 5 years
- Domain
- logistics saas
About ClickPost
ClickPost has 8 open roles in Bangalore, at ClickPost Bengaluru office. See every ClickPost role.
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