Senior Technical Specialist (DEX)
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About the role
Thomson Reuters provides specialized software, trusted information and technology to professionals and institutions. You will implement DEX tools, analyze employee technology experience, and use insights and automation to improve workforce technology and productivity.
What you'll do
- Assess needs and develop DEX use cases
- Build digital personas and journey maps
- Measure technology performance, adoption, and employee sentiment
- Create dashboards and reports from qualitative and quantitative data
- Use insights to automate self-healing and improve employee productivity
- Integrate DEX tools with IT service and endpoint management processes
Skills
Must have
- Digital employee experience management
- Endpoint management
- Data analytics
- Data visualization
- Automation
- Scripting
- Persona development
- Journey mapping
- Itil
- Machine learning
Tools
- Redshift
- PostgreSQL
- Snowflake
- Power BI
- Tableau
- PowerShell
- Bash
- Python
- Nexthink
- Servicenow
Who it's for
- Experience
- 6 to 10 years
- Domain
- enterprise technology
About Thomson Reuters
Thomson Reuters has 26 open roles in Bangalore, at Thomson Reuters Bangalore. See every Thomson Reuters role.
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