Senior Technical Support Analyst- L1
NetradyneBangalorePosted 2 months agoA free account shows the apply link for every role and matches you to the ones that fit your resume.
About the role
Netradyne provides computer vision and edge computing solutions for fleet safety and connected vehicles. This person will troubleshoot customer issues, investigate causes, and coordinate resolutions with engineering, QA, and product teams.
What you'll do
- Troubleshoot customer issues through calls, chat, meetings, and remote tools
- Analyze root causes and recommend corrective actions
- Coordinate issue resolution with engineering, QA, and product teams
- Handle incident escalations and support rotations
- Document cases and follow up with customers
Skills
Nice to have
- Microservices
- Python
- Shell
- Network protocols
- System-level troubleshooting
- Ai/ml
Tools
Who it's for
- Education
- Engineering degree
- Degree
- technology-related field
- Experience
- 3 to 6 years
- Languages
- english
- Domain
- fleet safety
About Netradyne
Netradyne has 17 open roles in Bangalore, at Netradyne Bengaluru R&D office. See every Netradyne role.
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