Support Analyst (7-9 yrs) Bengaluru
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About the role
Capco provides technology and management consulting services to financial services, banking, insurance, payments, and energy clients. The analyst will support Rates, Credit, and FX systems, manage production incidents, and work with traders and development teams to maintain platform stability.
What you'll do
- Monitor Rates, Credit, and FX systems for stability
- Provide technical support to traders, sales, and client teams
- Manage incidents and changes through ServiceNow
- Work with development teams to resolve recurring issues
- Monitor production, remediate vulnerabilities, and maintain access controls
Skills
Must have
- Python
- Shell scripting
- Settlements securities
- Production support
- Incident management
- Monitoring
- Calypso
Tools
- Splunk
- Geneos
- Autosys
- Servicenow
- Jira
- Excel
- LLMs
Who it's for
- Education
- Engineering degree
- Degree
- electronics and telecommunications, information technology, computer science
- Experience
- 7 to 8 years
- Domain
- financial services
About Capco
Capco has 53 open roles in Bangalore, at Tower S2, Doddakannelli. See every Capco role.
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