Technical Services Analyst
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About the role
Solventum develops healthcare solutions that combine health, material and data science. The Technical Services Analyst provides L3 enterprise application support, troubleshoots incidents, and contributes to releases and support documentation.
What you'll do
- Provide L3 enterprise product support to internal and external clients
- Resolve incidents within SLA timelines and follow up on escalated cases
- Isolate problems and perform root cause analysis
- Document support resolutions and communications in the ticketing system
- Support product rollouts, releases, testing, and operational improvements
- Contribute to the support knowledge base
Skills
Must have
- Enterprise application support
- Windows administration
- Networking
- Oracle
- Microsoft SQL server
- Database performance tuning
- Database backups
- Iis
- Apache
- Postman
Nice to have
Who it's for
- Education
- Bachelor's degree
- Degree
- computer science
- Experience
- 4 to 8 years
- Domain
- healthcare
About Healthcare
Healthcare has 37 open roles in Bangalore, at Solventum (Trimodal Softech Solutions Pvt Ltd). See every Healthcare role.
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