Technical Services Analyst
A free account shows the apply link for every role and matches you to the ones that fit your resume.
About the role
Solventum develops healthcare solutions, including Health Information Systems products. The Technical Services Analyst will support enterprise applications, resolve incidents, document solutions and help with product rollouts and operational improvements.
What you'll do
- Provide enterprise product support to clients by phone and email
- Resolve incidents within SLA timelines with internal and external teams
- Document resolutions and communications in incident tickets
- Track issue status and follow up on escalated incidents
- Support product rollouts, releases, testing and improvement projects
- Contribute to the support knowledge base
Skills
Must have
- Customer support
- Incident management
- Application support
- Networking
- MySQL
- Oracle
- Microsoft SQL server
- Vb scripting
- Debugging
Nice to have
- Hl7
- Health information systems
- Radiology information systems
- Pacs
- Emr
- Ehr
Tools
- Microsoft office
- Iis
- Apache
Who it's for
- Experience
- 1 to 3 years
- Domain
- healthcare
About Healthcare
Healthcare has 37 open roles in Bangalore, at Solventum (Trimodal Softech Solutions Pvt Ltd). See every Healthcare role.
More at Healthcare
Senior · Hybrid · 5+ years
Senior · Hybrid · 5 to 7 years
Senior · Hybrid · 6+ years
Senior · Hybrid · 6+ years
Mid level · Hybrid · 3+ years
Mid level · Hybrid · 4 to 8 years
Senior · Hybrid · 6+ years
Entry level · Hybrid · 1 to 3 years
Similar roles
All customer support jobs
Hewlett Packard Enterprise · Mid level · Hybrid · 2+ years
Thermo Fisher Scientific · Lead or staff · On-site · 8+ years
Teleperformance · Entry level · On-site · Fresher friendly
Teachmint · Internship · On-site · 0 to 1 years · Fresher friendly