Technical Support Engineer, L2
DDN (DataDirect Networks)Whitefield, BangalorePosted 2 months agoA free account shows the apply link for every role and matches you to the ones that fit your resume.
About the role
DDN provides enterprise storage systems and related technology through its Tintri product line. The Technical Support Engineer resolves complex customer system issues, investigates failures, and communicates solutions and status.
What you'll do
- Resolve complex system-level customer issues
- Recreate problems and conduct systems failure analysis
- Document and report design, reliability, and maintenance issues
- Track service calls and provide customer status updates
- Share validated technical information and support procedures
Skills
Must have
- Enterprise technical support
- Virtualization
- TCP/IP
- Network troubleshooting
- Enterprise storage
- San
- Nas
- Storage array troubleshooting
- Log analysis
- Performance optimization
Tools
- Vmware
- Hyper-v
- Platform9
- Kubernetes
Who it's for
- Education
- Engineering degree
- Degree
- computer science, electrical and computer engineering, math
- Experience
- 5+ years
- Languages
- english
- Domain
- enterprise data storage
About DDN (DataDirect Networks)
DDN (DataDirect Networks) has 3 open roles in Bangalore, at DDN Private Limited, Bangalore. See every DDN (DataDirect Networks) role.
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