Administrative Assistant Representative
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About the role
Cigna Healthcare helps customers navigate the health care system and make informed choices. This person processes operational cases and data accurately, follows procedures, and escalates exceptions and customer-impacting issues.
What you'll do
- Complete daily operational tasks using established procedures
- Process cases and escalate exceptions or unclear scenarios
- Maintain accuracy and compliance with data-protection standards
- Enter, update, and validate operational data
- Flag recurring issues and suggest process improvements
- Handle assigned customer-related operational actions
Skills
Must have
- Operations processing
- Data entry
- Process adherence
- Quality control
Tools
Who it's for
- Experience
- 1 to 2 years
- Languages
- english
- Domain
- healthcare insurance
About Cigna
Cigna has 42 open roles in Bangalore, at Cigna Health Solutions India (CHSI). See every Cigna role.
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