Associate Manager - Customer support
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About the role
Blackwhite is hiring for a customer service role, with no product or industry specified. The representative will respond to customer inquiries, resolve issues, document interactions, and coordinate with internal teams.
What you'll do
- Respond to customer inquiries by phone, email, and chat
- Resolve product or service issues and follow up
- Document customer interactions and complaints in the CRM
- Escalate priority issues to the appropriate team
- Process orders, forms, applications, and requests
- Coordinate with internal teams to support customers
Skills
Who it's for
- Education
- Any graduate
- Experience
- 2 to 4 years
About Blackwhite
Blackwhite has 13 open roles in Bangalore, at Black and White Business Solutions corporate office. See every Blackwhite role.
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Mid level · On-site · 3+ years
Mid level · On-site · 3 to 5 years
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