Associate / Sr. Associate - Refferal
Sutherland Global ServicesYelahanka, BangalorePosted 3 months agoA free account shows the apply link for every role and matches you to the ones that fit your resume.
About the role
Sutherland provides technology-enabled business process services and digital transformation solutions to companies. This associate will resolve customer inquiries through email, chat and social channels while meeting service and productivity targets.
What you'll do
- Resolve customer requests through email, chat and social channels
- Meet contact center metrics and contractual service levels
- Follow data security and nondisclosure policies
- Complete required upskilling courses and coaching
- Maintain schedule adherence and reduce program shrinkage
Skills
Must have
- Customer support
- Email support
- Chat support
- Social media support
Who it's for
- Education
- Any graduate
- Graduation year
- 2025
- Experience
- 0 to 1 years
- Languages
- english
- Domain
- business process services
About Sutherland Global Services
Sutherland Global Services has 3 open roles in Bangalore, at Sutherland Bengaluru (Milestone Buildcon). See every Sutherland Global Services role.
More at Sutherland Global Services
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