Back Office Operations Analyst – Band 1
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About the role
Cigna Healthcare helps customers navigate the health care system and make informed choices. This role processes operational cases, maintains accurate records, follows procedures, and escalates exceptions to support service quality.
What you'll do
- Complete operational tasks according to standard procedures
- Process cases and escalate exceptions or unclear scenarios
- Enter, update, and validate data in operational systems
- Follow quality, compliance, and data-protection requirements
- Identify recurring issues and suggest process improvements
Skills
Must have
- Data entry
- Data validation
- Process compliance
- Quality assurance
Tools
Who it's for
- Experience
- 0 to 1 years
- Languages
- english
- Domain
- healthcare
About Cigna
Cigna has 42 open roles in Bangalore, at Cigna Health Solutions India (CHSI). See every Cigna role.
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