Claims Senior Representative
CignaOuter Ring Road, BangalorePosted 3 months agoA free account shows the apply link for every role and matches you to the ones that fit your resume.
About the role
Cigna Healthcare helps customers navigate the health care system and make informed choices about their health. This analyst processes complex back-office cases, supports quality and compliance, and helps colleagues follow workflows consistently.
What you'll do
- Process standard and complex back-office tasks according to procedures
- Investigate and resolve escalated, aged, and priority cases
- Conduct peer reviews and flag risks or recurring errors
- Monitor workflow queues and highlight operational trends
- Coach colleagues and support onboarding and knowledge sharing
- Contribute feedback and updates to workflows and reference materials
Skills
Must have
- Back-office operations
- Claims processing
- Case investigation
- Workflow management
- Quality assurance
- Regulatory compliance
- Process improvement
- Data entry
Who it's for
- Experience
- 1 to 2 years
- Languages
- english
- Domain
- health insurance
About Cigna
Cigna has 42 open roles in Bangalore, at Cigna Health Solutions India (CHSI). See every Cigna role.
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