Claims Supervisor
CignaOuter Ring Road, BangalorePosted 2 months agoA free account shows the apply link for every role and matches you to the ones that fit your resume.
About the role
Cigna Healthcare guides customers through the health care system and supports their health and vitality. This supervisor will lead a claims operations team, manage service performance, coach employees, and improve processes.
What you'll do
- Manage daily claims team activities and service KPIs
- Allocate workloads and monitor team capacity
- Coach employees and conduct performance reviews
- Identify process improvements using operational data
- Ensure compliance with operational, risk, and audit requirements
Skills
Must have
- Claims operations
- Healthcare operations
- People management
- KPI management
- Quality management
- Productivity management
- Coaching
- Customer service
- Process improvement
- Operational reporting
Tools
Who it's for
- Experience
- 5 to 8 years
- Domain
- health insurance
About Cigna
Cigna has 42 open roles in Bangalore, at Cigna Health Solutions India (CHSI). See every Cigna role.
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