Customer support executive
Jupiter MoneyHSR Layout, BangalorePosted 5 months agoA free account shows the apply link for every role and matches you to the ones that fit your resume.
About the role
Jupiter is a financial services platform that helps users manage savings, payments, loans, credit cards and investments. This executive will support customers across voice and non-voice channels, resolve issues and maintain interaction records.
What you'll do
- Support customers through email, live chat, social media and calls
- Assess customer needs and provide accurate information
- Resolve complaints and follow up until issues are addressed
- Record customer interactions according to guidelines
Skills
Must have
- Customer support
- Complaint handling
Nice to have
- Credit products
- Payment products
- Risk compliance
- Customer relationship management
Who it's for
- Education
- Any graduate
- Domain
- fintech
About Jupiter Money
Jupiter Money has 4 open roles in Bangalore, at Jupiter (Amica Financial Technologies) HQ. See every Jupiter Money role.
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