GTM Integration Specialist I
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About the role
ZoomInfo provides businesses with go-to-market intelligence, trusted data and sales automation. You will support customers with platform integrations, troubleshoot incidents and help them adopt products and renew successfully.
What you'll do
- Resolve customer incidents and recommend integration workflows
- Triage issues and escalate unresolved cases to engineering
- Document customer-facing best practices and support resources
- Capture customer feedback for internal product teams
- Guide customers on third-party products and integrations
- Identify renewal risks and upsell opportunities
Skills
Must have
- Customer support
- Incident management
- CRM troubleshooting
- Soql
- API troubleshooting
- Salesforce managed packages
Nice to have
- Salesforce
- Marketo
- HubSpot
- Eloqua
- Microsoft dynamics
Tools
- Datadog
- Jira
- Snowflake
Who it's for
- Education
- Bachelor's degree
- Experience
- 2 to 6 years
- Domain
- b2b saas sales intelligence
About ZoomInfo
ZoomInfo has 8 open roles in Bangalore, at ZoomInfo Bengaluru, Gopalan Fortune City. See every ZoomInfo role.
More at ZoomInfo
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Senior · Hybrid · 7+ years
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