GTM Technical Solutions Analyst II
ZoomInfoMahadevapura, BangalorePosted a month agoA free account shows the apply link for every role and matches you to the ones that fit your resume.
About the role
ZoomInfo provides businesses with go-to-market intelligence, customer data, and automation software. This specialist will resolve complex customer issues, build support resources, and share product feedback with internal teams.
What you'll do
- Troubleshoot complex API, integration, CRM, and data issues
- Manage high-priority support cases through resolution
- Create and maintain support articles, playbooks, and runbooks
- Escalate defects and configuration issues to Product and Engineering
- Mentor junior teammates and contribute to onboarding
- Identify recurring issues and share actionable product feedback
Skills
Must have
- Technical troubleshooting
- API integrations
- CRM platforms
- Browser developer tools
- Network traffic analysis
- Log analysis
Nice to have
- SQL
- Data enrichment
- Intent data
- Technical documentation
- Mentoring
Tools
- Salesforce
- HubSpot
- Zendesk
- Salesforce service cloud
Who it's for
- Experience
- 4+ years
- Domain
- b2b saas sales intelligence
About ZoomInfo
ZoomInfo has 8 open roles in Bangalore, at ZoomInfo Bengaluru, Gopalan Fortune City. See every ZoomInfo role.
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