Head of Cigna Solutions and Onboarding
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About the role
Cigna Healthcare guides customers through the healthcare system and supports their health and vitality. This leader will set strategy and oversee eligibility, group onboarding, and Cigna Solutions operations, while managing teams and improving service performance.
What you'll do
- Set the department strategy and multi-year operational roadmap
- Lead daily operations across locations and oversee staffing capacity
- Oversee group onboarding, eligibility updates, renewals, and endorsements
- Manage Cigna Solutions administration, membership updates, and claims processing
- Develop leaders and teams through coaching and performance management
- Ensure service levels, compliance, audit readiness, and operational governance
Skills
Must have
- Healthcare operations
- Claims processing
- Eligibility operations
- Enrollment operations
- Policy administration
- People management
- Process improvement
- Budget management
- Data analysis
- Negotiation
Tools
Who it's for
- Experience
- 12+ years
- Domain
- health insurance
About Cigna
Cigna has 42 open roles in Bangalore, at Cigna Health Solutions India (CHSI). See every Cigna role.
More at Cigna
Director and above · Hybrid
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Mid level · 3+ years
Mid level · 4+ years
Mid level · Hybrid · 2+ years
Senior · On-site · 6 to 7 years
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