IT End User Support Specialist

Altera Semiconductor Technology (India) Pvt LtdIndiranagar, BangalorePosted 4 months ago

Mid level
On-site
Full time
3+ years
Day shift

See Altera Semiconductor Technology (India) Pvt Ltd on the map

A free account shows the apply link for every role and matches you to the ones that fit your resume.

About the role

Altera Semiconductor Technology develops semiconductor technology. The IT End User Support Specialist provides Tier 2/3 support for user devices, accounts, networks and applications, and helps deliver IT upgrades and deployments.

What you'll do

Resolve Tier 2/3 hardware, software and network issues
Set up and maintain laptops, mobile devices and peripherals
Support Active Directory, email and VPN access
Troubleshoot printers, conference room AV and login issues
Document solutions and processes for the knowledge base
Contribute to IT upgrades, migrations and deployments

Skills

Must have

Windows
Macos
Active directory
Office 365
Endpoint management
Networking fundamentals
TCP/IP
DNS
Dhcp
VPN

Nice to have

Azure
Microsoft intune

Tools

Service-now

Who it's for

Education: Bachelor's degree
Degree: information technology, computer science
Experience: 3+ years
Domain: semiconductors

About Altera Semiconductor Technology (India) Pvt Ltd

Altera Semiconductor Technology (India) Pvt Ltd has 25 open roles in Bangalore, at Altera Bengaluru. See every Altera Semiconductor Technology (India) Pvt Ltd role.