Major Incident Management - Engineer Service Management
UnisysWhitefield, BangalorePosted 16 days agoA free account shows the apply link for every role and matches you to the ones that fit your resume.
About the role
Unisys provides secure IT solutions and services to businesses and governments. This person coordinates major incidents and service management processes, reporting, reviews and stakeholder communications.
What you'll do
- Coordinate information gathering and response during major incidents
- Document incident impacts and root cause details
- Maintain major incident management documentation
- Generate service reports and monitor change records
- Facilitate operations, change and problem review meetings
- Audit change schedules and support ITIL process compliance
Skills
Must have
- Itil
- Major incident management
- Incident management
- Change management
- Problem management
- Service management
Who it's for
- Education
- Any graduate
- Experience
- 2 to 4 years
- Domain
- enterprise it services
About Unisys
Unisys has 30 open roles in Bangalore, at Unisys India, Whitefield. See every Unisys role.
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