Service Management Manager
UnisysWhitefield, BangalorePosted 13 days agoA free account shows the apply link for every role and matches you to the ones that fit your resume.
About the role
Unisys provides IT, security, digital transformation and workplace services to businesses and governments. This manager oversees IT service management processes and team performance while coordinating service delivery with clients and internal partners.
What you'll do
- Manage the professional Service Management team
- Oversee incident, major incident, change and problem management processes
- Ensure teams follow procedures and meet service quality commitments
- Coordinate communication and reporting with internal partners and review boards
- Engage clients to gather expectations and address service issues
- Monitor team performance and resolve competency issues
Skills
Must have
- Itil
- Incident management
- Major incident management
- Change management
- Problem management
- Service delivery
Who it's for
- Education
- Any graduate
- Experience
- 8+ years
- Domain
- it services
About Unisys
Unisys has 30 open roles in Bangalore, at Unisys India, Whitefield. See every Unisys role.
More at Unisys
Lead or staff · 8+ years
Mid level · 2 to 4 years
Senior · 6+ years
Mid level
Mid level · 2 to 4 years
Mid level · 2 to 4 years
Senior · 6 to 8 years
Mid level · 2 to 4 years
Similar roles
All operations jobsUdhyam · Internship · Remote · 0 to 1 years · Fresher friendly
Cloudthat · Internship · On-site · 0 to 1 years · Fresher friendly
Renesas Electronics · Lead or staff · 10+ years
Jones Lang LaSalle (JLL) · Mid level · On-site · 4 to 6 years
Wells Fargo (Wells Fargo International Solutions) · Entry level · 0.5+ years
Lowe's India (Lowe's Services India Pvt Ltd) · Entry level · On-site · Fresher friendly
