Manager- Technical Support
Kapture CXMahadevapura, BangalorePosted 25 days agoA free account shows the apply link for every role and matches you to the ones that fit your resume.
About the role
Kapture CX provides an AI-powered enterprise SaaS platform for customer experience and automation. You will resolve production issues, maintain enterprise deployment reliability, and work with customers and internal teams on operational improvements.
What you'll do
- Maintain reliability and availability of enterprise customer deployments
- Troubleshoot production issues across applications, infrastructure, databases, APIs, and integrations
- Conduct root cause analysis and implement permanent fixes
- Write SQL queries and basic automation scripts
- Improve monitoring, operational readiness, and customer SLA performance
Skills
Nice to have
- SAAS operations
- SLA management
- Automation scripting
Who it's for
- Domain
- enterprise saas customer experience
About Kapture CX
Kapture CX has 19 open roles in Bangalore, at Kapture CX Head Office, Brigade Summit. See every Kapture CX role.
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