Technical Operations Engineer– Enterprise Customer Success
Kapture CXMahadevapura, BangalorePosted 24 days agoA free account shows the apply link for every role and matches you to the ones that fit your resume.
About the role
Kapture CX provides an enterprise SaaS platform for customer experience, automation and AI workflows. You will resolve production issues, support customer deployments and improve the reliability of the platform.
What you'll do
- Maintain reliability and operational health of enterprise deployments
- Troubleshoot production issues across applications, infrastructure, databases and integrations
- Perform root cause analysis and implement permanent fixes
- Write SQL queries and automation scripts
- Improve monitoring and support 24×7 operational readiness
Skills
Must have
- SQL
- Troubleshooting
- Production support
- Incident management
- Root cause analysis
- Scripting
- API troubleshooting
- Database troubleshooting
Who it's for
- Domain
- b2b saas customer experience
About Kapture CX
Kapture CX has 19 open roles in Bangalore, at Kapture CX Head Office, Brigade Summit. See every Kapture CX role.
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