Technical Product Manager
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About the role
Kapture CX provides an AI-powered SaaS platform for enterprise customer experience automation. The Technical Product Manager coordinates AI delivery projects, resolves technical issues, and aligns client requirements with product teams and roadmaps.
What you'll do
- Review project plans for gaps in deliverables, timelines, and dependencies
- Recommend solutions for custom client requirements and use cases
- Participate in client discussions on product capabilities and solution design
- Collaborate with backend and technical teams to troubleshoot project issues
- Track engagement progress and escalate risks
- Document delivery feedback to inform product enhancements
Skills
Must have
- Enterprise SAAS
- API integrations
- Data flows
- Debugging
- Kafka
Nice to have
- Ai/ml
- Automation
- CRM platforms
- Client implementation
Tools
- Grafana
- Sentry
Who it's for
- Experience
- 3 to 5 years
- Domain
- customer experience saas
About Kapture CX
Kapture CX has 19 open roles in Bangalore, at Kapture CX Head Office, Brigade Summit. See every Kapture CX role.
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