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Revenue Operations Analyst - Customer Experience & Partner Operations

  • Mid level
  • Remote
  • Full time
  • 3 to 5 years
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About the role

Sprinto provides an autonomous trust platform for managing compliance, audits, risk, and governance. This analyst will operate Customer Success and Partnerships workflows, maintain HubSpot data, and report on key metrics and pipelines.

What you'll do

  • Instrument Customer Success processes and maintain HubSpot CRM hygiene
  • Document Customer Experience workflows and process adherence
  • Define and report renewal, retention, upsell, GDR, NDR, and logo retention metrics
  • Instrument Partnership processes and maintain HubSpot CRM hygiene
  • Build and maintain partner pipeline and program reporting
  • Calculate variable pay and respond to recurring GTM data requests

Skills

Must have

  • Revenue operations
  • Customer success operations
  • Partnership operations
  • HubSpot
  • SAAS metrics
  • CRM hygiene
  • Data reporting
  • Process instrumentation

Who it's for

Experience
3 to 5 years
Domain
b2b saas compliance

About Sprinto

Sprinto has 15 open roles in Bangalore, at 91Springboard, Bannerghatta Road. See every Sprinto role.

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