Product Support Engineer
SprintoBannerghatta Road, BangalorePosted 2 months agoA free account shows the apply link for every role and matches you to the ones that fit your resume.
About the role
Sprinto provides an autonomous trust platform for security, compliance, risk, and governance workflows. You will investigate customer product and integration issues, guide customers through resolution, and share findings with product and engineering teams.
What you'll do
- Investigate and reproduce product, integration, and configuration issues
- Test hypotheses and identify likely causes of customer problems
- Guide customers through investigations and explain next steps
- Collect evidence and escalate issues to product and engineering teams
- Identify recurring problems and improve documentation and troubleshooting playbooks
Skills
Must have
- API troubleshooting
- Http
- Client-server architecture
- Databases
- Technical troubleshooting
- Customer support
Who it's for
- Experience
- 0 to 1 years
- Domain
- b2b saas security compliance
About Sprinto
Sprinto has 15 open roles in Bangalore, at 91Springboard, Bannerghatta Road. See every Sprinto role.
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