Senior Associate - Business Operations

GoKwik provides a commerce growth platform that helps brands acquire, convert, engage, and retain shoppers. The associate will manage merchant operations, improve workflows, use automation, and analyze operational data.

• Drive end-to-end merchant onboarding and operational readiness
• Manage daily workflows and monitor service-level agreements
• Identify bottlenecks and streamline manual processes
• Use AI tools to automate repetitive operational tasks
• Analyze operational data and recommend process improvements
• Improve standard operating procedures and merchant experience

Experience

1 to 2 years

Domain

ecommerce

GoKwik has 13 open roles in Bangalore, at GoKwik Bangalore office. See every GoKwik role.