Senior Director - Product Design
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About the role
Freshworks builds enterprise software for customer and employee experience operations. The Senior Director will set product design strategy, lead design teams, and embed AI into design workflows to improve customer experiences and team delivery.
What you'll do
- Define the long-term design vision for integrated product portfolios
- Lead, mentor, and expand the product design team
- Align design strategy with product and engineering leadership
- Oversee design execution, quality, research, and design systems
- Operationalize AI tools to accelerate design workflows
- Use analytics and research to validate design solutions
Skills
Must have
- Product design
- Enterprise SAAS design
- Data visualization
- Design systems
- User research
- Ai-augmented design operations
Who it's for
- Education
- Bachelor's degree
- Degree
- design, human-computer interaction, computer science
- Experience
- 15+ years
- Domain
- b2b saas
About Freshworks
Freshworks has 14 open roles in Bangalore, at Freshworks Bengaluru, RMZ Infinity. See every Freshworks role.
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